What is Norton Shopping Guarantee?
We use the Norton Shopping Guarantee to provide our customers additional peace of mind and added value with every purchase. When you buy from us, you will receive – at no additional cost – a 3-in-1 Guarantee of your purchase. This applies to every product we sell directly to customers online from our website.
What is the 3-in-1 Guarantee?
For 30 days from the date of purchase, the Norton Shopping Guarantee includes:
A $2,000 Purchase Guarantee. We are committed to providing you a great customer experience and to prove it we have your purchase and all its terms of sale independently guaranteed.
$10,000 of comprehensive ID theft protection. You have free access to professional ID theft remediation services. This coverage applies for all online and offline identity theft, wherever it occurs and regardless of cause.
A $100 Lowest Store Price Guarantee. If we lower the price of an item you purchased, Norton Shopping Guarantee will pay you the difference, up to $100.
Was I charged extra for this Norton Shopping Guarantee?
No, we are providing you this at no cost as a thank you for buying from us. Please come back and shop with us again soon!
Will the Norton Shopping Guarantee cause me to be added to a mailing list?
You will receive a one-time email that includes a Certificate of Guarantee for your purchase. They will never use your email address again.
Will the Norton Shopping Guarantee cause my personal information to be shared?
Can I opt out of receiving the Certificate of Guarantee email?
Yes. There is an unsubscribe link at the bottom of the email.
What terms & conditions apply?
How can I contact a Norton Shopping Guarantee specialist?
• Call 855-658-2760, Option 1
• Email [email protected]
How do I make a claim?
Go to Norton Shopping Guarantee Buyer Service Center to create an account and register your unique Norton Shopping Guarantee number within the 30 day validity period. The number is displayed on the order confirmation page of our website from which you made your eligible purchase. The number is also included in the Certificate of Guarantee email sent to you directly from Norton. After you create your account and register your valid number, you may report a problem or claim any of the Norton Shopping Guarantee benefits available from Avocado. Norton reserves the right to require more information from you and/or Avocado to authenticate and process your claim.