We place a high priority on our customer service, and handle all of our service inquiries in-house. We do not outsource our service to a third-party.
This means that the person answering your question is a senior team member, and possibly one of the company's founders. And we have found that email support and live chat support during business hours allows us to be more organized, detailed and responsive to our customer inquiries.
However, if you'd like to schedule a call, please let us know. You can use our Contact form or our chat icon in the lower right-hand corner of our website. We'd be happy to reach out at a time that is convenient for you.