Our Foundation carries a 1 year sleep trial.
For Avocado Green Foundation, here’s how the trial program works:
- Try your Avocado Green Foundation for up to 1 year. Your trial starts at your delivery date.
- Not Satisfied? Contact us. We will give you a call to gather some feedback and give us a chance to make it right! In the unlikely event that you wish to proceed with a return, we make it simple.
- For foundation returns, our support team will transfer you to our sustainability team for the donation process. Please be patient as the process for finding and arranging for a donation can take time. We love a team effort and welcome leads that you might have for donation in your area! If we cannot secure a place for donation, we will make every effort to recycle the foundation (in very rare cases recycling facilities are not available). Returned foundations are never resold.
- Exclusions: (1) If you finance your Foundation via Affirm, you’ll receive a full refund from us, but we can not refund financing fees paid to date directly to Affirm. (2) The risk-free sleep trial for foundations applies to your initial purchase (does not cover exchanges) and is limited to two foundations per household. Why the limit? Many companies charge for return shipping or restocking fees. They hide these fees within their terms and conditions to limit returns by making the cost and hassle too high for the customer to proceed. We do not. On the contrary, we cover everything and make returns easy. Purchases at Avocado are truly risk-free.