All Avocado Green Mattresses purchased directly from us come with a risk-free 100-night sleep trial.
For Avocado Green Mattresses, here’s how it works:
- Try the mattress for up to 100 nights. Your trial starts at your delivery date.
- Not Satisfied? Contact us. Give us a chance to make it right! Please note: It takes time to adjust to any new mattress. Although we do not put requirements on how long you must sleep on your new mattress before requesting a Sleep Trial Return, we do respectfully ask that you give it a fair and honest trial to see if you sleep more deeply, breathe more easily and wake more refreshed and energized as you adjust to your new mattress. Should you wish to proceed with a return, we will arrange everything. There are no charges for restocking or return pickups.
- For mattress returns, we will send a service partner to pick up your mattress for eco-friendly recycling or charitable donation. We do our best to coordinate everything for you. (We have an awesome support team!) Returned mattresses are never resold. You do not have to box or ship the mattress back to us.
- Refunds are paid AFTER the mattress is RECEIVED in good condition by Avocado Mattress for recycling or charitable donation, or a charitable donation is verified. This is to eliminate the gray market of returned mattresses.
- Exclusions: (1) If you finance your mattress via Affirm, you’ll receive a full refund from us, but we can not refund financing fees paid to date directly to Affirm. (2) The risk-free sleep trial is limited to one mattress and two pillows per household. Why the limit? Most other online mattress companies charge for return shipping or restocking. Though it may not be obvious, these fees are buried within the fine print of their terms and conditions. They do this to limit returns by making the cost and hassle too high for the customer to proceed. We do not. On the contrary, we cover everything and make returns easy. Purchases at Avocado are truly risk-free. This is why we limit our sleep trial returns to one mattress and two pillows per household.
For Avocado Green Pillows, here’s how it works:
- Try your pillow for up to 100 nights. Your trial starts at your delivery date.
- Not Satisfied? Contact us. Give us a chance to make it right! Please note: Just like our mattresses, it may take time to adjust to your new pillow. Should you wish to proceed with a return, we'll make it simple.
- We will generate a FedEx label for you to return your pillows directly to us. Do not send your pillows back to us without a return authorization. There are no charges for restocking fees or return shipping.