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In-Home Delivery & Setup (White Glove)
How Much Does Shipping or White Glove In-Home Delivery Cost?
How Much Does Shipping or White Glove In-Home Delivery Cost?
Nominal shipping costs vary by product type, packaged weight and applicable shipping service.
Jay D avatar
Written by Jay D
Updated over a week ago


All mattresses ship free via FedEx® or Doorstep Delivery (for mattresses that are too heavy for FedEx®), except our Luxury Organic Mattresses, which ship flat and must be crated. Our Luxury Organic Mattresses use the scale below to determine the shipping cost.

Small Products via USPS or FedEx®

Orders that do not contain any large products and do not require in-home delivery and setup service are charged a nominal flat rate of $5 per order. These orders typically contain pillows, bedding, towels, robes, bath, and other accessory items.

Large Products via FedEx® or Doorstep Delivery

Orders that contain large products — such as furniture, and bases that ship via FedEx® or Doorstep Delivery — are charged $99 per large item with a maximum of $198 per order. (The maximum weight for FedEx®'s services is 150 pounds. Products over 150 pounds ship via Doorstep Delivery or our optional In-Home Delivery & Setup services, fees listed below.)

Large Products via In-Home Delivery & Setup

Orders that contain oversized or heavy products that either include optional are required In-Home Delivery & Setup Services — such as some larger size mattresses and luxury mattresses that ship flat and may be crated, as well as some adjustable bases and larger furniture — ship according to the scale below, which is based on total shipping weight. For larger mattresses, optional In-Home Delivery & Setup Services are recommended due to their weight.

In-Home Delivery & Setup
Applicable Total Weight
(Includes Packaging or Crate)


Up to 225 pounds


226 - 300 pounds


301 - 400 pounds


401 - 500 pounds


501 - 700 pounds


701 - 900 pounds .


901 - 1,200 pounds


1,200 pounds or more



  1. Shipping fees, shipping surcharges to Alaska and Hawaii, and optional In-Home Delivery & Setup services are non-refundable.

  2. For In-Home services, our delivery team will schedule a time within a 4-hour window to deliver and set up your new mattress and furniture, and, if desired, remove your old mattress, mattress foundation, or mattress box spring. (Mattress removal is only available in select areas, subject to local health regulations. Our delivery team cannot remove bed frames or other related bedroom furniture.)

  3. All shipping is carbon negative. 🙂 We offset every scope of our carbon footprint. We've been Climate Neutral Certified® since 2018.

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