Due to weight, our Green and Vegan King pillow-top, California King pillow-top and Latex King and California King mattresses cannot ship via FedEx® — our standard service for free shipping. For these instances, our shipping partner. AGS provides "doorstep" (aka "threshold") delivery services.
However, while the industry’s generic term is “doorstep,” the mattress carton will be placed adjacent to your front door, or, if there are stairs, at the bottom of the stairs.
Please note: With doorstep delivery, in-home setup services and mattress removal of your existing set is not included, and cannot be arranged on-site if doorstep delivery service has been selected. For this upgraded service, opt for "In-Home Delivery & Setup" when making your initial purchase. (*In-Home Delivery & Setup services are nonrefundable.)