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Are Your Product Reviews Real?

Avocado's reviews are from verified purchasers via Yotpo. 44,000+ reviews, 4.6/5 average. We moderate for integrity, never incentivize, and publish our full review guidelines openly.

Written by Mark Abrials
Updated over a week ago

Yes. Our reviews are from verified purchasers and managed by a third-party platform called Yotpo. Across more than 44,000 verified reviews, our customers have given us an average rating of 4.6 out of 5 stars.

How Reviews Are Collected

Yotpo automatically emails verified customers after their delivery is marked delivered. Every review is tied to a confirmed customer file and order, and displayed with a green checkmark in the listing. We do not collect unverified on-site reviews.

Why So Many Strong Avocado Customer Reviews?

We make our products by hand in our own GOTS-certified factories, using certified organic materials independently tested against six overlapping health and safety standards. When things do go wrong, our Customer Advocacy Team works to make it right — which is why you'll see so many shout-outs for our customer service alongside the product reviews.

A Note on Review Integrity

We're committed to maintaining the trust and integrity of our reviews. Here's how we ensure this:

  • Moderation: All reviews are moderated before publication. Only reviews adhering to our guidelines are published.

  • Guidelines include: No inappropriate language or explicit content; no employee names or direct contact details; no full reviewer names or contact information; no references to competitors or external URLs; no duplicate reviews; no comments on product aspects that have been updated or corrected.

  • Temporary unpublishing: Occasionally, we may temporarily remove a review for investigation, which can slightly affect our overall star ratings.

  • No incentivization: We do not incentivize reviews. Our aim is to reflect genuine customer feedback about our products and services.

We believe transparency about this process is what makes our reviews a reliable resource.

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