Avocado is happy to honor comfort exchanges, however, we do want to point out some key information about our exchange policy before you make your decision. After you've tried your topper for at least 30 days, we are happy to exchange your mattress, topper, or bedding for a different product.
Once your exchange has been made, your new mattress, topper, and/or bedding will not be eligible for our 1-year trial (100 nights for select toppers and bedding) and cannot be returned. This policy is in place to help uphold our sustainability mission and minimize our impact on the environment. Avocado is not responsible for any costs incurred from repackaging and cannot reimburse customers for a replacement box or packaging services.