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Trials + Returns + Warranty
Trials + Returns + Warranty

Learn about our return policy & sleep trials, warranties, and order cancellation and exchange policies.

John Davies avatarMark Abrials avatarNat G avatar
By John and 2 others3 authors17 articles
How Do I Use My Store Credit Refund?

General Policies


How Does Your Sleep Trial Work?
Do You Donate or Provide Extended Discounts to Individuals in Need?
Do You Process My Credit Card When I Place My Order Or When It Ships?
California’s Used Mattress Recovery and Recycling Act

Returns


How Do I Initiate a Return?
What is Avocado's Return Policy?
What's Your Return Process For Mattresses and Toppers?
What Do You Do With a Returned Mattress?
What Happens If I Miss My Donation Pick-up Appointment?

Order Cancellations


What's Your Order Cancellation Policy?

Warranties


What is Avocado's Warranty?
How Do I Submit a Mattress Warranty Claim?
How Do I Submit a Small Item Warranty Claim?
Why Is the Warranty On the Eco Organic Mattress 10 Years?
What is the Good Housekeeping Seal?

Exchanges


Can I Exchange My Avocado Mattress or Topper?
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