Standard shipping is free on most orders. Doorstep and In-Home Delivery prices depend on what’s in your cart and where it’s going.
The easiest way to see your exact cost is to add items to your cart and enter your shipping address at checkout. Every available delivery option is shown with its full price, including any fees for your ZIP code. Nothing is added after you place your order.
Your delivery options
Which options you see depends on the items in your cart.
Option | What you get | Who it’s offered to |
Standard | Ground parcel delivery to your door, with or without a signature | Smaller items such as pillows, bedding, toppers, and most mattresses |
Doorstep/Curbside Delivery | Freight delivery to your door or curb, contactless or by appointment | Large items that ship by freight |
In-Home Delivery & Setup | Delivered to the room of your choice, unboxed, set up, and packaging removed | Mattresses, beds, and furniture |
In-Home Delivery & Setup w/ Old Mattress Removal | In-Home Delivery & Setup, plus haul-away of your old mattress | Orders that include a mattress |
Our Luxury, Grand Luxe, and Extra Firm mattresses are delivered with In-Home Delivery & Setup only.
Standard shipping and Doorstep/Curbside Delivery
Which of these you see at checkout depends on the items in your order.
Option | What you get | Who it’s offered to |
Standard | Ground parcel delivery to your door, with or without a signature | Smaller items such as pillows, bedding, toppers, and most mattresses |
Doorstep/Curbside Delivery | Freight delivery to your door or curb, contactless or by appointment | Large items that ship by freight |
Both options are priced the same:
Your order includes | Waive Signature | Signature Required |
Mattresses and smaller items | Free | $10 |
1 large item | $99 | $109 |
2 or more large items | $198 | $208 |
For Doorstep/Curbside Delivery, Waive Signature means a contactless delivery with no appointment, and Signature Required means a delivery appointment is scheduled in advance. Signature Required isn’t offered for a few smaller items.
Some larger or heavier mattresses ship by Doorstep/Curbside Delivery or In-Home
Delivery & Setup instead of Standard shipping. Our Luxury, Grand Luxe, and Extra Firm mattresses are delivered with In-Home Delivery & Setup only. The options available for your order will show at checkout.
Additional fees: Standard shipping has no extra fees based on your location.
Doorstep/Curbside Delivery may include an extended-area fee of $49 to $249, depending on your ZIP code. See Extended-area fee below.
In-Home Delivery & Setup
In-Home Delivery & Setup starts at $249 and is priced by the total weight of your order.
Total order weight | In-Home Delivery & Setup |
Up to 225 lb | $249 |
226–300 lb | $349 |
301–400 lb | $399 |
401–500 lb | $449 |
501–700 lb | $599 |
701–900 lb | $699 |
901–1,200 lb | $799 |
Over 1,200 lb | $899 |
Old mattress removal adds $30 when your order includes a mattress. Removal is included at no extra charge in California, New Hampshire, and Rhode Island.
An extended-area fee or a bulky-item fee may also apply, depending on your ZIP code and what you order. You’ll never pay both.
Notes:
Shipping fees, shipping surcharges (including Alaska, Hawaii, and extended-area fee), and optional In-Home Delivery & Setup services are non-refundable.
For In-Home services, our delivery team will schedule a time within a 4-hour window to deliver and set up your new mattress and furniture and, if desired, remove your old mattress, mattress foundation, or mattress box spring.
Our delivery team cannot remove existing bed frames or other related bedroom furniture.
Extended-Area Fee
Some ZIP codes are farther from our delivery partners’ service hubs, which takes extra travel and coordination. For those addresses, a one-time extended-area fee of $49 to $249 is added to Doorstep/Curbside Delivery and In-Home Delivery & Setup. The amount depends on your ZIP code.
Most ZIP codes have no extended-area fee. The fee never applies to Standard shipping, and it’s charged once per order, no matter how many items you buy.
You don’t need to look anything up. When a fee applies, it’s already included in the price shown at checkout, along with a note explaining the fee.
Bulky-Item Fee
Some of our largest pieces, including luxury mattresses and select beds and furniture, are too large to ship by regular parcel carrier and must be delivered by freight. Because freight delivery costs more to certain areas, a one-time bulky-item fee of $50 to $750 may be added to In-Home Delivery & Setup for these items, depending on your location. If your order qualifies for both the bulky-item fee and the extended-area fee, you’ll only pay the bulky-item fee. The fee will be noted at checkout.
Alaska, Hawaii, and other limited areas
Orders shipping to Alaska and Hawaii include a shipping surcharge equal to 30% of the merchandise price. In-Home Delivery & Setup isn’t available there, and some furniture items can’t be shipped there.
In-Home Delivery & Setup is also unavailable in a few islands and remote ZIP codes in the lower 48. If an option isn’t available for your address, it won’t appear at checkout.
Why Do We Charge for Shipping?
Shipping is never "free" — many online retailers simply incorporate shipping costs into their pricing. We've decided to buck this trend and be more transparent. By showing the non-refundable shipping costs associated with our products, we hope guests will be more conscious of their purchase decisions and help us reduce our environmental impact.
The same logic applies to extended-area addresses. Rather than raise prices for everyone to cover the cost of reaching remote locations, we charge those deliveries what they actually cost.
For most mattresses, we cover shipping, but returns will incur a fee. Some models, like our Grand Luxe, Luxury, and Extra Firm Mattress, require paid In-Home Delivery & Setup due to their weight and construction.
Frequently asked questions
Why did my delivery price change when I entered my address?
Delivery prices are calculated for your exact ZIP code. If your address is in an extended-area zone, or your order includes an oversized item that ships by freight to certain areas, the fee is already included in the price shown for each option.
Which delivery options have ZIP code fees?
The extended-area fee applies to Doorstep/Curbside Delivery and In-Home Delivery & Setup. The bulky-item fee applies to In-Home Delivery & Setup only. Standard shipping has neither.
Is the fee charged per item?
No. Each fee is a single, one-time charge per order.
Could I be charged both an extended-area fee and a bulky-item fee?
No. If your order qualifies for both, you’ll only pay the bulky-item fee.
Can I avoid the extended-area or bulky-item fee?
No. The extended-area fee is based on your delivery address, and the bulky-item fee is based on both the item you order and your delivery address. These fees can’t be waived or removed. When a fee applies, it’s already included in the price shown at checkout.