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In-Home Delivery & Setup (White Glove)
What Is the Difference Between Regular Shipping and In-Home Delivery?
What Is the Difference Between Regular Shipping and In-Home Delivery?
For help moving your mattress and setting it up in your home, select In Home Delivery and Setup at checkout.
Jay D avatar
Written by Jay D
Updated over a week ago

We can ship your mattress your compressed in a triple-reinforced box to anywhere in the U.S. However, due to weight, our King Pillow-Top and California King Pillow-Top sizes cannot ship via FedEx® — our standard service for shipping. For these instances, our shipping partner AGS provides "doorstep" (aka "threshold") delivery services.

Please note: while the industry's generic term is "doorstep," the mattress carton will be placed adjacent to your front door. Or, if there are stairs, at the bottom of the stairs.

Keep in mind that natural mattresses like Avocado's can be heavy. If you would like assistance moving your new mattress, we offer in-home delivery starting at $249 per order. Our service partners will contact you directly to schedule a time to deliver your mattress within a 4-hour window. Please note: Your mattress will still arrive compressed in a box in order to facilitate easier moving up stairwells and around corners. Our service partners can also remove your old mattress at no additional charge, and they will install your new mattress in the room of your choice. ☺

In-Home Delivery & Setup services are nonrefundable.

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