For an additional fee per order, our in-home delivery team will schedule a time within a 4-hour window to deliver and set-up your new mattress and, if desired, remove your old mattress. (Mattress removal only available in some areas. Our delivery team can not remove bed frames or other related bedroom furniture.)
Mattresses delivered via our In-Home Delivery & Setup service are shipped compressed in a box. Because natural mattresses can be heavy, this is particularly helpful when navigating up stairs and around tight turns. However, our Organic Luxury Plush Mattress is crated in a wood box and shipped flat, rather than being compressed.
In-Home Delivery & Setup services are nonrefundable.